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How do I track my order?Updated 6 months ago

HOW DO I TRACK MY WORKMAN ORDER?

 

You'll receive an email once your order has shipped titled "Your Order is on the way", containing your tracking link. Alternatively, you can log into your WORKMAN Account or our tracking portal and track your order!


ALREADY HAVE A WORKMAN ACCOUNT?

  1. Log into your Account

  2. Check the fulfillment status of your order.

  3. If the order has been fulfilled, select the order

  4. Click on the tracking link to be directed to your tracking

Alternatively, you can use the link provided in your shipping confirmation email.

 

WHAT IF MY TRACKING HASN'T UPDATED?

 

No stress! Tracking numbers typically update with couriers every 24-48 hours, however, additional delays may occur while your order is in transit.

 

In the first instance, check your tracking to understand if your order has been held up by the courier due to issues such as an incorrect address or Customs Fees.

 

If your tracking hasn't updated in a few days, don't panic, your order should still be on the way to you. However, if your tracking hasn't been updated in 6+ working days please get in touch with our Customer Support team who will be able to assist you.

 

For orders placed in Puerto Rico, Hawaii, US Virgin Islands, and Guam, please allow 14+ days for your tracking to update before contacting our team to investigate your order.

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