How do I return my items?Updated a year ago
We offer free returns to the following countries;
United States
If your country is not listed here you may be responsible for the cost of your return.
To make a return follow the instructions below;
To make a return head to our RETURNS PORTAL and follow the steps below:
1. Enter your order number (e.g. #2456)
2. Enter your Email or Phone Number
2. Select which item(s) you're returning/exchanging and why.
3. Select the method you’ll be returning your order by (you'll also see your
nearest drop-off point)
4. Depending on your return method, you may need to download a returns label
or present a QR code when returning. Simply attach it to your parcel or present
the QR code and take it to your nearest drop-off point.
Please don't return any damaged goods unless you're told to by a member of our support team. If you do this, it will delay us in resolving your issue.