Customs & Import FeesUpdated a year ago

DO I NEED TO PAY CUSTOMS FEES AT WORKMAN?

You don't need to pay customs fees when shopping on our online USA and Canadian stores

For all other stores, you may face customs charges issued by your local customs authority. Please see below for further information.

WHAT IS CUSTOMS DUTY?

Goods - such as the Workman Trading Co. products you buy - can't simply be shipped freely from country to country. When goods are imported into a different country or customs territory, there is a charge called 'Customs Duty' that is charged by the local customs authority where the goods are being imported into.

If Customs Duty is required by your territory, you'll be responsible for paying it to the authorities. Whether Customs Duty is payable, and by how much, depends on on your countries specific regulations.

If you do have to pay Customs Duty though, the amount payable is usually calculated based on the value of the goods and the type of goods being imported.

AND IF I DON'T PAY THE CUSTOMS DUTY?

If you decide to refuse the customs fee, we must confirm with the courier that your parcel will be returned back to Workman Trading Co. before processing a refund for your order and in some instances, a shipping and handling fee may be deducted from your refund.

If you're still unsure on whether you'll be subject to customs fees, we recommend contacting your local customs office for more information before placing your order.

WHAT IS SALES TAX?

Sales Tax, also known as VAT or GST, is a tax charged on the supply of goods or services. Workman Trading Co. is generally registered for Sales Tax in all of the countries it ships to, so we'll charge you the Sales Tax as part of the checkout process. We collect Sales Tax from you on behalf of the local tax authorities and we then pay this directly to the local tax authority.